Privacy Policy

Privacy Policy of Emergency Shop
Effective date: [Insert date]

1. Controller

Emergency Shop
[Business address]
Email: info@emergency-shop.de
Website: https://www.emergency-shop.de/

We are responsible for processing your personal data under the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

2. Data We Collect

We process the following types of data:

  • Order information: name, billing/shipping address, contact details.

  • Payment data: payment method, transaction ID (via secure payment processors).

  • User data: cookies, IP address, device information, browsing data.

  • Personalization data: images, texts, or other design inputs you upload for customized products.

3. Purpose and Legal Basis of Processing

  • To process orders and fulfill contracts (Art. 6(1)(b) GDPR)

  • To comply with legal obligations (Art. 6(1)(c) GDPR)

  • To maintain security and functionality of the website (Art. 6(1)(f) GDPR – legitimate interest)

  • With consent for newsletters or marketing (Art. 6(1)(a) GDPR)

4. Use of Cookies and Tracking

Our website uses cookies and similar technologies:

  • Necessary cookies for cart, login, checkout (no consent required).

  • Analytics/marketing cookies are used only after consent via our cookie banner.

You can change cookie preferences anytime in your browser or through our consent tool.

5. Third-Party Processors

We may share data with:

  • Shopify (hosting, e-commerce platform)

  • Payment providers (e.g., PayPal, Stripe, Shopify Payments)

  • Shipping companies (e.g., DHL, UPS, Hermes)

  • IT or analytics providers under data processing agreements compliant with Art. 28 GDPR.

6. Data Storage

We retain personal data only as long as necessary for the purpose collected or required by German commercial/tax laws (usually 6–10 years).

7. Your Rights

Under the GDPR, you have the right to:

  • Access your data (Art. 15 GDPR)

  • Rectify incorrect data (Art. 16 GDPR)

  • Request deletion (Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Object to processing (Art. 21 GDPR)

  • Data portability (Art. 20 GDPR)
    To exercise your rights, contact us at: privacy@emergency-shop.de

If you believe your data protection rights are violated, you can lodge a complaint with your local Data Protection Authority in Germany.